HordeCall Privacy Policy
- HordeCall has no login with your name or email. On first launch it creates an anonymous guest account on our server so your progress can be backed up and restored after a reinstall.
- Our server keeps a copy of your game progress, your leaderboard scores and name, and a one-way hash of your device's Android ID. Never your name, email, contacts or photos.
- We use Google Firebase Analytics (how the game is played) and Firebase Crashlytics (crash reports) to improve the game.
- The game shows ads through Google AdMob. Where consent is required (for example the EEA, UK or Switzerland) you are asked first and can change your choice in Settings → Privacy options.
- You can delete your account and all data on our server from Settings in the game, or by email.
1. Who we are
HordeCall (the "App") is a mobile survival action game published on Google Play by Bill The Dev, an individual developer ("we", "us"). You fight waves of monsters, collect guns and upgrade them between runs.
This policy explains what information is processed when you use the App, who processes it, why, and the choices you have. It applies only to the App.
2. Information we collect ourselves
We do not ask for your name, email address, phone number, contacts, photos or precise location. When the App can reach our server it creates a guest account and stores:
| Data | What it is | Why |
|---|---|---|
| Device key | A one-way hash (SHA-256) of your device's Android ID. The Android ID itself is never stored. | To find your guest account again after a reinstall on the same device |
| Player ID | A random identifier made by our server | To link your saves and scores to your guest account |
| Game progress | A copy of your in-game profile: currencies, guns, upgrades, outfits, missions, settings and statistics | Cloud backup and restore |
| Leaderboards | Your best scores and the display name shown on leaderboards (default "Survivor") | Leaderboards |
| Technical records | Times of your requests and your IP address in short-lived server logs | Security, abuse prevention and troubleshooting |
The App also keeps its game data on your device so it works offline.
3. Information collected by third parties
The App includes software development kits (SDKs) from Google. They handle data according to their own policies.
3.1 Google Firebase Analytics and Crashlytics
Firebase Analytics records how the App is used (for example runs played, levels reached, items unlocked, ads watched) together with an app instance ID, device model, operating system, language and approximate location derived from the IP address. Crashlytics sends crash reports with technical information about the device and the App's state when it crashed. We use these only to understand and improve the game and to fix bugs. See Firebase privacy and security.
3.2 Advertising: Google AdMob
The App shows optional rewarded video ads (which you choose to watch, for example to revive or to double the coins of a run) and full-screen ads after some long runs. Ads are served by Google AdMob, which can collect your advertising ID, IP address, device information and ad interactions to show, measure and personalize ads and to prevent fraud. See How Google uses information from sites or apps that use its services.
3.3 Purchases: Google Play Billing
Optional in-app purchases are handled entirely by Google Play. We never see your card or payment details; our server only receives the purchase confirmation from Google Play to check that it is valid and to deliver the item. Some items in the App (gun crates) give random rewards; their drop rates are shown in the App before you open one.
4. Why the data is processed (and legal bases)
| Purpose | Data | Legal basis (EEA/UK) |
|---|---|---|
| Running the game, cloud backup, leaderboards | Device key, player ID, game progress, scores | Necessary to provide the App |
| Improving the game and fixing crashes | Analytics events, crash reports | Legitimate interests |
| Showing and measuring ads, fraud prevention | Advertising ID, device information, IP address, ad interactions | Consent where required; otherwise the ad partner's legitimate interests |
| Personalized ads | Same as above | Consent |
| Purchases | Purchase confirmation from Google Play | Performance of a contract |
5. Consent and your choices
In regions where consent is required, the App shows Google's consent form (User Messaging Platform) before any ads are requested. You can change or withdraw your choice at any time in Settings → Privacy options. To reset or delete your advertising ID, use your device's settings (usually Settings → Privacy → Ads or Settings → Google → Ads).
6. Deleting your data
- In the App: Settings → Delete account removes your guest account, cloud save and leaderboard entries from our server immediately.
- By email: write to truongbill003@gmail.com with your player ID (shown on the App's profile screen) and we will delete the data within 30 days.
- Database backups are kept for 7 days, so deleted data also leaves them within 7 days.
- Data held by Google (Analytics, Crashlytics, AdMob) follows Google's retention settings; analytics data is kept for at most 14 months.
7. Data retention
We keep your guest account and cloud save while you use the App. Accounts with no activity for 24 months may be deleted. Server logs are kept for up to 30 days.
8. Children
The App is not directed at children under 13, and its target audience is ages 13 and over. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the App, contact us and we will delete the related data.
9. Your rights
Depending on where you live (for example under the GDPR in the EEA/UK, or the CCPA/CPRA in California) you may have the right to access, correct, delete or export your data, to object to or restrict processing, and to withdraw consent. We do not sell personal information. Contact us to use these rights.
10. Security
Our server is reachable only over encrypted connections (HTTPS/TLS), stores a hash instead of your device ID, and is protected by access controls. No method of transmission or storage is 100% secure, but we keep the data we hold to a minimum.
11. Where data is stored
Our server is hosted in Vietnam. Google may process data in the United States and other countries under the safeguards described in its privacy policy.
12. Changes to this policy
We may update this policy, for example if the App adds features or partners. The updated version will be posted at this address with a new effective date.
13. Contact
Bill The Dev
Email: truongbill003@gmail.com
Tóm tắt tiếng Việt
- HordeCall không cần đăng nhập bằng tên hay email. Lần đầu mở game, game tạo một tài khoản khách ẩn danh trên máy chủ của chúng tôi để sao lưu tiến trình và khôi phục khi cài lại.
- Máy chủ lưu bản sao tiến trình chơi, điểm và tên trên bảng xếp hạng, cùng một mã băm một chiều của Android ID. Không lưu tên thật, email, danh bạ hay ảnh.
- Game dùng Firebase Analytics (cách game được chơi) và Firebase Crashlytics (báo lỗi crash) của Google để cải thiện game.
- Game hiển thị quảng cáo qua Google AdMob. Ở những khu vực cần sự đồng ý, game hỏi trước; bạn đổi lựa chọn trong Cài đặt → Tùy chọn quyền riêng tư.
- Xóa tài khoản và toàn bộ dữ liệu trên máy chủ: Cài đặt → Xóa tài khoản trong game, hoặc gửi email.
- Rương súng cho phần thưởng ngẫu nhiên; tỉ lệ rơi được hiển thị trong game trước khi mở.
- Game dành cho người từ 13 tuổi trở lên.
- Liên hệ: truongbill003@gmail.com. Bản tiếng Anh ở trên là bản chính thức.